Call Assist Terms & Conditions

Terms and Conditions

Please read the following section carefully as it contains the legal terms and conditions that you agree to when you use this part of the Call Assist Ltd Website ("CA Website"). The CA Website is designed purely for registered insurance intermediaries. Some of the products displayed on the CA Website cannot be purchased online. In these circumstances, you will be provided with a telephone number to call and arrange cover.

1. Operator

The CA Website is operated by Call Assist Ltd (registered number 3668383), whose registered address is Axis Court, North Station Road, Colchester, Essex CO1 1UX. Authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 304838). Call Assist Ltd is referred to in these terms and conditions as "we", "us" or "CA".

2. CA Website Availability

We have taken care in the preparation of the CA Website, although, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted or error free access to all or any part of the CA Website at all times or that any defects will be remedied or that the CA Website or the server that makes the CA Website available are virus or bug free.

3. Trademarks

The words Call Assist and the logos, characters or devices used in conjunction with these names are all trademarks. The use of which is prohibited without express permission. Other names, company names, logos and trademarks on the CA Website belong to their respective owners and may not be used without their permission.

4. Copyright & Ownership of all Materials on the CA Website

Any use of materials on the CA Website including modification, distribution, replication, incorporation, display, publication, license, transmission or transfer without prior written permission of Call Assist Ltd is strictly prohibited. Copyright of the contents of the CA Website belongs to Call Assist Ltd. Call Assist Ltd is, unless otherwise stated the owner of all copyright and database rights and other intellectual property rights that exist in the CA Website and its contents. You may not publish, distribute, extract, re-utilise or reproduce any part of the CA Website in any material form (including photocopying or storing it in any medium by electronic means) or as permitted by the Copyright Designs and Patents Act 1988 as amended or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in the UK from time to time. Call Assist Ltd shall take such action as is necessary to protect its intellectual property rights in the CA Website. You acknowledge that damages may not be an adequate remedy for any infringement of such rights by you and that Call Assist Ltd is entitled to the remedies of injunction, specific performance, orders to deliver up infringing copies and any other statutory or equitable relief for any threatened or actual infringement and that no proof of special damages is necessary for reliance on such remedies.

5. External Links

From time to time we may provide links to other websites which are not under the control of Call Assist Ltd. These links are provided for your convenience. When you activate these links, you will leave the CA Website and we do not endorse or take responsibility for the content on those websites or the availability of those websites and we are not liable for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

6. Disclaimer

The information contained on the CA Website is intended for general information only and is a summary in nature. It is provided without any warranty of any kind either express or implied, included but not limited to the implied warranties of merchant ability or fitness for a particular purpose. In addition Call Assist Ltd does not represent or warrant that the information contained on the CA Website or any hyperlinked website is accurate, complete or current. Call Assist Ltd does not represent or warrant the technology that makes this information available is free from viruses or other harmful components.

7. Amendment of the Terms and Conditions

We reserve the right to amend these terms and conditions and any other terms and conditions on the CA Website without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the CA Website. As these terms and conditions may be updated from time to time, we suggest that you check them whenever you visit the CA Website.

8. Monitoring of Telephone Calls and Emails

Telephone calls and email correspondence made by you for our services or otherwise as a result of your access to the CA Website are recorded for training and monitoring purposes. By using such communication methods you are consenting to such recording and monitoring.

9. Jurisdiction and Law

The CA Website is directed at UK insurance intermediaries only and applications for products and services from non-UK insurance intermediaries will, unless otherwise stated, not be accepted. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here in respect of the use of the CA Website shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

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